Frequently Asked Questions
How can I get a quote for my wedding?
It is best to call us on 1300 057 353 for a quote but you can also email or send through a quote request
How long is my quotation valid for?
Quotes for your wedding catering are valid for one month from the date of the quotation, unless otherwise stated, and valid only according to the specifications provided. Alterations to specifications may require quote to be reviewed and revised. In order to secure your event booking, a 20% deposit is required. Please note that your booking is not confirmed and remains tentative until deposit &/or credit card details are provided.
How will I know there will be enough food?
If you request a quotation or advice from one of our Wedding specialists for your wedding reception or ceremony we guarantee we will recommend the right amount of food.
What time will the chef and the wait staff arrive for my wedding function?
Depending on the style of your wedding menu, the staff will arrive usually 1 - 1.5 hours before the food service begins.
Why should I choose Sydneys Best Wedding Caterer?
Sydney Best Wedding Caterer are the only caterer based in Sydney to offer a 5 Star Money-Back Guarantee for your wedding, providing assurance for delivery times, quality, service, quantity and quick quotes. Our experienced team of wedding coordinators are dedicated to designing the perfect catering package tailored to your specific needs, whilst our Executive Chef and his brigade will create food that will dazzle and delight you and your guests.
When do I pay for my wedding catering?
A 20% deposit is required upon securing your date and confirming the booking. Payment of the balance is due 5 working days prior to your wedding.
What suburbs do you cater in?
We cater all of Sydney (Central Coast, Wollongong, Brisbane, Perth, Gold Coast, Adelaide, Melbourne and all Sydney Regions ). We have even catered in the ACT and Newcastle. Staff travel time may apply
Do you provide all of the equipment needed for my function?
We sure do, and if we don't have something you need we will find it and provide a quote for you. To see our list of hire click here.
What payment methods do you accept?
We accept credit card, cheque, cash and direct deposit.
If I would like to order something that isn't on the Sydneys Best Wedding Caterer menu, can you do this for me?
Most definitely! Simply ask for our events team and Executive Chef to put together a menu that suits your needs.
Can you provide decorations for my wedding?
We sure can! Simply ask our events team to include this in your quotation.
Can you cater weddings on a boat?
Yes, we regularly cater on chartered boats and luxury yachts. Our chefs are experienced with working in galleys / smaller kitchens; alternatively, we can design a menu to be dropped off to the wharf.
The venue that I have chosen for my wedding does not have a kitchen. Will this be a problem?
No problems at all. We have all of our own equipment which we can bring along with us; eg, convection ovens, deep fryers, barbeques, etc.
Are you able to provide staff and equipment hire for my wedding?
Sydneys Best Wedding Caterer offer a range of staffing solutions including chefs, wait staff, event managers, beverage attendants, baristas and cocktail bartenders. All staff are professionally trained with the relevant qualifications (eg. RSA certified) and are impeccably groomed and dressed in full uniform attire.
How many wait staff will I need for my wedding?
Our events team can advise exactly how many wait staff you will need. The general rule of thumb is 1:20 for sit down events and 1:30 for cocktail events. This may vary dependant on beverage service required, location, menu etc.
I would like to provide my own wait staff. Is that ok?
Of course, feel free to ask friends, family, colleagues or others to assist you with the service of food &/or beverages. Please chat to our events team who will be happy to recommend how many wait staff you will need.
I don't want to have a chef onsite for my wedding. Can you deliver the food ready to serve?
Absolutely! We have numerous menus designed specifically for this purpose. We use the latest in transport technology to ensure the temperature and quality of your catering is maintained during transit. Upon request, we can also deliver your catering in insulated ice boxes if refrigeration is not available at your chosen venue.
Where can I find your full terms of trade which you refer to in your Terms & Conditions?
You may download our full terms of trade here.